Terms and Conditions

Payment
Unless otherwise agreed, full payment must be made prior to commencement of the first class.

Cancellation Fees
If you cancel a booking we need to charge a cancellation fee to cover our administrative costs and potential loss of revenue.
Cancellations more than 10 days prior to the commencement of 6 week courses attract a $50 cancellation fee.
Cancellations made less than 10 days prior to the commencement of a 6 week course are 100% non-refundable.
A $20 cancellation fee applies to all other bookable classes.
Bookings can be transferred without charge to a friend.
In exceptional circumstances, Made in Clay may at its absolute discretion waive or change these cancellation fees.

Class Cancellations
Made in Clay reserves the right to cancel classes with less than 6 bookings. If this happens, you will be notified at least 72 hours prior to the class and receive a full refund.

Absences
If you are unable to attend a class for any reason, we will, where possible, try put you in another class to make up for the one you miss. Alternatively, we will give you two hours of free Studio Access to make up for the class you missed.
Arrangements for absences greater than one per term is at the absolute discretion of Made in Clay.
Absences cannot be carried from one term to another.

Studio Access
Payment for Studio Access is required at the beginning of each session. Students are required to clean up thoroughly after each session. Studio Access is for self-directed practice and does not include any tuition.

Firing
Students are responsible for ensuring firing is paid for prior to firing. Sometimes things can go wrong in the kiln, hence successful firing is not guaranteed.

Uncollected Work

Please collect your finished work promptly. After 90 days uncollected work will be donated to charity.

Photographs
From time to time, we use photographs of our students and their work for our website so others can see what our classes look like. We’ll never use your name without your consent and you can ask to have your image removed at any time. Please let us know if you do not want you or your work used in this way.

General
To ensure the safety and enjoyment of all, admission to courses and workshops is subject to Made in Clay’s assessment of applicant’s ability to achieve intended course outcomes whilst contributing to a safe and enjoyable environment. All participants are required to behave in a manner which is conducive to a safe and enjoyable environment.

Of particular importance is respect for other student’s “personal space”. In the unlikely event any bodies safety or enjoyment is compromised, the person concerned may be asked to leave until and unless they are able to behave in a manner which respects other student’s safety and enjoyment.

Determination of appropriate behaviour is at the absolute discretion of Made in Clay.